Relationships are the context in which the work gets done. This statement is true not only in human service settings, but in almost every human endeavor concerned with production, achievement, or service. When people feel safe in the context of these relationships, they are freed up to commit themselves to the task.
Remember that injury does not have to be physical. As children many of us said, “Sticks and stones will break my bones but words will never hurt me.” Truth be told, most of us were wounded far worse by words than any stick or stone that could be hurled. In the Relational chapters, you were introduced to the concepts of Interactions, Incidents, and Crises. The intention of The Mandt System® is to give you the tools needed to keep interactions at the interaction level. Therefore, the Conceptual Chapters now focus on using skills and competencies
We learned in the Relational chapters that treating people with dignity and respect was critical to the development of healthy relationships. The focus of the Relational and Conceptual chapters was on non-physical ways to treat people with dignity and respect in our interactions with them. We also focused on treating people with dignity and respect when an interaction became an incident.
Relational Level (R) (does not include physical techniques)
- Chapter 1 – Building Healthy Relationships
- Chapter 2 – Building Healthy Communication
- Chapter 3 – Building Healthy Conflict Resolution
Attendance is required on Monday and Tuesday (MT) 8:00 am – 5:00 pm of the 4-day RCT Event
New $795.00 | Recertification $580.00 | Expired $650.00
Relational/Conceptual Level (RC) (does not include physical techniques) This level will be completed on-line after the in-person RC or RCT event
Includes all chapters from Relational Level plus:
- Chapter 4 – Trauma Informed Services
- Chapter 5 – Positive Behaviour Support
- Chapter 6 – Liability and Legal Issues
Attendance is required on Monday and Tuesday (M-T) 8:00 am – 5:00 pm of the 4-day RCT Event as designated below
New $1,155.00 | Recertification $900.00 | Expired $1,015.00
Relational/Conceptual/Technical Level (RCT) (includes physical techniques)
Includes all Chapters from Relational and Conceptual Levels plus:
- Chapter 7 – Assisting and Supporting Skills
- Chapter 8 – Separating Skills
- Chapter 9 Restraining Skills – Standing
Attendance is required on Monday through Thursday(MTWTh) of the 4-day RCT Event as designated below
New $1,505.00 ( MTWTh ) | Recertification $1,135.00 ( TW ) | Expired $1,345.00 ( MTWT )
Includes all of the Relational/Conceptual/Technical Recertification plus:
Attendance for all Advance training is Monday thru Thursday ( MTWTh ) 8:00 am – 5:00 pm
New $2,155.00 | Recertification $1,680.00 | Expired $2,080.00
You must be certified as a Technical Supplement Level instructor and have taught to the Technical Level twice before continuing to the Advanced Level training.
*Days are subject to occasional change. Please check your confirmation notices before making travel plans.
To register for a Mandt System class in your area, click here.