HOW MANDT CAN HELP YOU!

New Programs New Training Programs

Return on Investment
Increase Workplace Safety

FAQS
Request more information

Event Locations
Trainer Resource Center

link Traumagenic PBS & Complex Behavior
link Work with Complex
      Behavior Testimonial
link Traumagenic PBS Resources

link Presentations and Publications

Print Train the Trainer Brochure
Print Training Options Brochure
Print Info Page





PROGRAMS INFO

Print RCT Brochure
Print RCT Info Page

Print Management Program Sample



Training > Reducing Workplace Violence > Technical


Relational/Conceptual/Technical

“Reducing Workplace Violence means Increasing Workplace Safety
through Positive Behavior Supports”

Technical Level Training

We learned in the Relational chapters that treating people with dignity and respect was critical to the development of healthy relationships. The focus of the Relational and Conceptual chapters was on non-physical ways to treat people with dignity and respect in our interactions with them. We also focused on treating people with dignity and respect when an interaction became an incident.

We designed the Technical Chapters for you, if you interact on a daily basis with people who may become uncooperative and/or confused. We present a system of gradual and graded alternatives for de-escalating and managing people, using a combination of interpersonal communication skills and physical interaction techniques designed to reduce injury to all the participants in an encounter. The interpersonal skills from the Relational and Conceptual Chapters are reviewed and practiced, but emphasis is placed on learning appropriate physical skills while maintaining a high level of dignity and respect.

That same criteria must be present as we consider the possibility of an incident becoming a crisis. Just because there is a crisis and an increased risk of harm does not mean that we no longer treat people with dignity and respect. In these next chapters, we will focus more on teaching concepts than on teaching techniques.

Chapter Eight: Assisting and Supporting
This chapter will focus on assisting and supporting people who may be confused or disoriented, or who may have difficulty maintaining their balance. They may also have difficulty with following directions and responding to requests due to changes in medication, seizure activity, or other personal issues. In this chapter, we will not be focusing on the possibility of aggression. This chapter includes:

Chapter Nine: Separating
This chapter addresses questions that arise when people may grab you, or other people, or objects. Not all such acts, though, are aggressive in nature, and we will provide you with a model to assess the act of being grabbed. This chapter includes:

Chapter Ten: Restraint
This chapter will provide two ways to restrain adults and two ways to restrain children or people of relatively shorter stature. This chapter teaches the application of the principles discussed above for the purpose of limiting and redirecting movement, but not immobilizing a person. Restraint, even when properly applied, can result in physical or emotional and psychological harm. The risks and benefits of imposing a restraint must be balanced against the risks and benefits of not doing a restraint. This chapter includes: